Can I book a wheelchair space, or other types of access tickets online?
From Tue 18 July, wheelchair spaces and other types of access tickets can be booked online, once you’re registered with our access scheme. For more information on how to apply to the access scheme, please visit our Access Registration Scheme FAQs.
If you would prefer to speak to a friendly member of our dedicated Access team, please call us on the number below.
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Access Line
Sorry our phone lines are now closed. We are open 10am - 6pm, Mon to Fri and 12 - 6pm Sat, if we have a performance.
What types of accessible performances are available?
Our accessible performances include British Sign Language (BSL), captioned, relaxed and audio described. Look out for the symbols for each when booking these online, or please call us on the number below for further information. You can find all information on our accessible performances here.
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Access Line
Sorry our phone lines are now closed. We are open 10am - 6pm, Mon to Fri and 12 - 6pm Sat, if we have a performance.
What is a transfer seat?
A transfer seat is a seat type available in the Main Auditorium, usually located on the end of an aisle. This seat type allows easy transfer from a wheelchair (or similar support device) into a standard seat, for those guests that may have accessibility needs, but can comfortably occupy a standard seat. These seat types are available to book online or by phone. Please feel free to call our Access Line on the number below for futher advice.
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Access Line
Sorry our phone lines are now closed. We are open 10am - 6pm, Mon to Fri and 12 - 6pm Sat, if we have a performance.
What Accessible Facilities do you have?
We are always striving to provide the best facilities for our customers that require assistance. There is lots of information on accessible facilities here. Can’t find what you are looking for? Please contact us below.
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Access Line
Sorry our phone lines are now closed. We are open 10am - 6pm, Mon to Fri and 12 - 6pm Sat, if we have a performance.
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Email Us
Email Us
How can I book for Relaxed Performances?
Relaxed performances can be booked online or over the phone. A list of current Relaxed performances and more information can be found here.
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Access Line
Sorry our phone lines are now closed. We are open 10am - 6pm, Mon to Fri and 12 - 6pm Sat, if we have a performance.
How can I book for Accessible Performances?
From Tue 18 July, customers with access needs can book tickets online once registered with our access scheme. To help us provide the best possible service, we’ve partnered with Nimbus Disability and The Access Card; a universal way of communicating your access requirements. For more information, please visit our Access Registration Scheme FAQs.
A list of all the current Accessible Performances available can be found here.
Tickets for our access performances can also be booked over the phone. Please call us on the number below and our helpful team will be happy to guide you.
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Access Line
Sorry our phone lines are now closed. We are open 10am - 6pm, Mon to Fri and 12 - 6pm Sat, if we have a performance.